Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Mamba (the “Service”), operated by [Legal entity name] (“we”, “us”, “our”), a company registered in [South Africa, registration no. ____]. By creating an account or using the Service you agree to these Terms.

1. The Service

Mamba is a web-based platform for converting images to vector (SVG) files, generating artwork, composing print mockups, and managing client approval workflows. [Add any service-specific scope, limitations, or beta notices.]

2. Accounts

• You must provide accurate information and are responsible for activity under your account.
• You are responsible for keeping your password secure. One active session is permitted per account.
• You must be at least [18] years old, or the age of majority in your jurisdiction.

3. Plans, Billing & Payments

• The Free plan includes [15 lifetime conversions] and watermarked output. The Pro plan is billed at [R1,200 per seat per month].
• Payments are processed by our payment provider, [PayFast]. We do not store your card details.
• Subscriptions renew automatically until cancelled. [State renewal terms, currency, and VAT treatment.]
• [Refund / cancellation policy — required by the payment provider. State whether fees are refundable and the cancellation process.]

4. Acceptable Use

You agree not to misuse the Service. You may not:

• Upload content you do not have the rights to, or that infringes any third party’s intellectual property;
• Upload unlawful, infringing, or harmful content;
• Attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service;
• [Any other prohibited conduct specific to your business.]

5. Your Content & Intellectual Property

You retain ownership of the images and designs you upload and the outputs you generate. [State the licence you require to process and store content in order to provide the Service, and clarify ownership of generated outputs.]

6. Service Availability

We aim to keep the Service available but do not guarantee uninterrupted access. [State any uptime commitments, scheduled maintenance, and that the Service is provided “as is”.]

7. Termination

You may close your account at any time. We may suspend or terminate access for breach of these Terms. [State what happens to data on termination and the retention period — align with the Privacy Policy.]

8. Limitation of Liability

[Limitation of liability and disclaimer of warranties — must be drafted/reviewed by a legal professional and comply with the South African Consumer Protection Act.]

9. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated [by email / in-app notice]. Continued use after changes take effect constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of [the Republic of South Africa]. [State jurisdiction for disputes.]

11. Contact

Questions about these Terms: [support@rooikatsystems.com]
[Legal entity name, registered address, registration number.]