Privacy Policy

This Privacy Policy explains how [Legal entity name] (“we”, “us”, “our”) collects, uses, and protects your personal information when you use Mamba (the “Service”), in accordance with the Protection of Personal Information Act, 2013 (“POPIA”). [Name your information officer if required.]

1. Information We Collect

• Account information — your email address, password (stored hashed), and any profile details you provide (name, phone, company).
• Billing information — billing contact details and VAT number. Card data is handled by our payment provider; we do not store it.
• Content you upload — images, designs, and generated outputs.
• Usage & technical data — IP address, audit/security logs, and activity needed to operate and secure the Service.
• [List any cookies or analytics used. If you set non-essential cookies, a consent mechanism is required.]

2. How We Use Your Information

• To provide, maintain, and improve the Service;
• To process payments and manage your subscription;
• To send transactional emails (welcome, password reset, payment, and approval notifications);
• To secure the Service, prevent abuse, and keep audit records;
• [Any marketing use — only with a lawful basis / consent, with an opt-out.]

3. How We Share Information

We share personal information only with the third parties needed to run the Service:

• Payment processing — [PayFast]
• Email delivery — [Zoho Mail]
• Hosting / infrastructure — [hosting provider and region]
• Vehicle & AI image services — [Imagin.Studio, and any AI generation providers, where used]

We do not sell your personal information. [State whether any data is transferred outside South Africa and the safeguards in place.]

4. Data Retention

We retain your information for as long as your account is active. [State retention periods — e.g. files retained for N days per plan — and what is deleted vs anonymised on account closure.]

5. Your Rights Under POPIA

You have the right to access, correct, or delete your personal information, and to object to certain processing. The Service provides account deletion, which anonymises your account. To exercise any right, contact us at [support@rooikatsystems.com]. You also have the right to lodge a complaint with the Information Regulator (South Africa).

6. Security

We protect your information with industry-standard measures including encryption in transit (HTTPS), hashed passwords, access controls, and audit logging. [State breach-notification commitment as required by POPIA.]

7. Children’s Privacy

The Service is not intended for children under [18], and we do not knowingly collect their personal information.

8. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated [by email / in-app notice], and the “last updated” date above will change.

9. Contact

Privacy questions or requests: [support@rooikatsystems.com]
[Legal entity name, registered address, information officer name and contact.]